Return & Exchange Policy
At Flaabo, your satisfaction is our top priority. If something isn’t right, we’re here to make it better with our easy 3-day return and exchange policy.
✅ Eligibility for Return or Exchange
You can request a return or exchange if:
- The product is damaged, defective, or different from what you ordered.
- You received the wrong size, color, or item.
- You are not satisfied and want to exchange it for another product (available for selected categories).
⏳ Requests must be made within 3 days of receiving your order.
🚫 Non-Returnable Items
We do not accept returns or exchanges for:
- Products that are worn, washed, altered, or damaged after delivery.
- Items marked as Final Sale, Non-Returnable, or Clearance.
- Accessories (unless damaged or incorrect).
🔁 How to Request a Return or Exchange
- Contact us via Email or WhatsApp/Call:
- Email us at: support@flaabo.com
- WhatsApp/Call our team (number on the Contact page)
- Provide the following details:
- Order ID
- Reason for return/exchange
- Supporting photo(s) in case of damage or wrong item
- Follow the guidance: Our team will guide you through the process and arrange pickup (if eligible).
🚚 Return Pickup & Shipping
- We offer free reverse pickup from your address in most serviceable pin codes.
- In some cases, you may be asked to self-ship. If so, we will reimburse the shipping charges (up to a defined limit).
💸 Refunds
- Refunds are processed once the returned item passes quality checks.
- The amount will be refunded to your original payment method within 5–7 business days.
- For COD orders, we will request your bank details for a refund via NEFT.
🔄 Exchange Process
- Once your returned item is received and approved, your exchange will be shipped within 2–3 working days.
- Exchanges are subject to product availability.
ℹ️ Important Notes
- Items must be returned in their original packaging with all tags intact.
- Flaabo reserves the right to reject returns that do not meet our quality standards.
👋 Need Help?
Our support team is available 24/7.
📧 Email: support@flaabo.com
🌐 Visit: www.flaabo.com